Along with the
national marketing economy into deeper development, the market
competition becomes severe day by day and the requirements from
the users to both product and post-sale service become higher
and higher and more and more, therefore this works, to meet with
such requirements, specially sets up a post-sale service group
and designates a few of the persons specially in charge of the
work concerning it.
Also this works makes great efforts to strength the internal
quality control so as to ensure the commitments to the outside.
Here come the commitments from this
works:
Attach both certificate of product and
operation instructions with the product so as to have users correctly
install and use it.
All the products will be made and inspected
according to the related national standards before ex-works and
no defects are allowed to get out of the works. Strictly carry
out the three guarantees on repair, return and replacement and
the related national provisions to the post-sale service of industrial
products, This works will be responsible for the quality’s being
intact for those products operated following the normal conditions
set forth in the operation instructions within 18 months from
the date of delivery.
This works ensures to make out the treatment
ideas within 24 hours when getting any object from users concerning
the product quality and dispatches the special technician and
serviceman to the site, if so required, till the problem settled.
As well as places every feedback from users on the quality and
the settlement on file.
Sincerely welcome vast users to giving
comments to the above three points and improvements will be made
accordingly. Hope a pleasant cooperation in between all of us.
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