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  Along with the national marketing economy into deeper development, the market competition becomes severe day by day and the requirements from the users to both product and post-sale service become higher and higher and more and more, therefore this works, to meet with such requirements, specially sets up a post-sale service group and designates a few of the persons specially in charge of the work concerning it.

Also this works makes great efforts to strength the internal quality control so as to ensure the commitments to the outside.

Here come the commitments from this works:
    Attach both certificate of product and operation instructions with the product so as to have users correctly install and use it.
    All the products will be made and inspected according to the related national standards before ex-works and no defects are allowed to get out of the works. Strictly carry out the three guarantees on repair, return and replacement and the related national provisions to the post-sale service of industrial products, This works will be responsible for the quality’s being intact for those products operated following the normal conditions set forth in the operation instructions within 18 months from the date of delivery.
     This works ensures to make out the treatment ideas within 24 hours when getting any object from users concerning the product quality and dispatches the special technician and serviceman to the site, if so required, till the problem settled. As well as places every feedback from users on the quality and the settlement on file.

    Sincerely welcome vast users to giving comments to the above three points and improvements will be made accordingly. Hope a pleasant cooperation in between all of us.


 

Yueqing Honggang Furnace Co., Ltd. Tel:(+86)577-62332591 Fax:(+86)577-62312915
Add:18# Dongcheng road, Hongqiao, Zhengjiang,China.